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IKEA  is hiring 2023 |  for the post of Resolution generalists  |  Freshers can apply  |Apply Now immediately…..

Hii hello friends….. Are you looking for work from office jobs? Yes I am very happy to share this news IKEA l company is Providing wonderful opportunity to all job seekers. Recently IKEA company is Released job Notification for the post of Resolution generalists  . This is completely work from office job &  . This is not a sales job. This is a very big opportunity for all the job seekers… Don’t Miss it. If you are interested this job please check it  the official website and advertisement, There IKEA company has posted complete notification details. Check  the complete job  details and apply for the job before last date.

Designation, Number of openings, Eligibility criteria, Age details, Work experience details, Gender details, Office Location, Payment details, Application fee, Application process, Job Selection each and everything details discussing Below 👇 

Company NameIKEA
Post nameResolution generalists 
Total Vacancies DetailsNot disclosed, More vacancies are  available
Academic QualificationAny degree
Type of EmploymentPermanent job, Private sectors
Age groups18+ years age groups 
Pay out₹ 8 LPA
Job LocationHydarabaad
Shift type Full time/day shift
Apply Mode Online
Batch 2018,19,20,21,22,2023
Application  Start Date Started
Application  Last Date 30-4-2023
Official   Website

>Post Name :

Resolution generalists 

>Number of Vacancies : depends upon the company requirements

>Gender : Male & Female both eligible

>Eligibility Criteria : 

Any degree from any stream

.>Office Location : 


>Experience Details :


>Salary Details : 

₹ 8  LPA

> Job Responsibilities :

✓Provide qualitative customer support in all remote channels (phone, chat, mail, video, social), to secure a great customer experience, thus building trust in IKEA brand

✓Offer great and convenient solutions, demonstrating a customer-centric and truly empathic approach in every customer interaction, in order to maximize customer satisfaction

✓ Make use of conflict management techniques in the customer contact to contribute to smooth and positive interactions that drive customer retention

 ✓Take responsibility to decide in which cases to go the extra mile, prioritizing customer experience while understanding cost consciousness

 ✓Contribute with input to set, and responsible for reaching, personal goals that align with and contribute to the unit, function and team goals

 ✓Actively seek information about the IKEA products and services to stay up to date with commercial priorities and activities thus maintaining ability to contribute to sales directly and indirectly

 ✓Provide feedback on improvement needs, thus contributing to all co-workers having the knowledge required to meet customer needs

✓ Capture and share relevant customer insights to enable other parts of Ingka to improve the customer experience..

.>Job Timings : 

•Flexible to work in your allotted timings

>Expected skills : 

✓High level of data/computer proficiency

 ✓Motivated by sharing and living the IKEA culture and values

 ✓Ability to communicate correctly, confidently and clearly in local language(s) across channels

 ✓General knowledge of remote customer behavior across channels as well as of remote customer engagement

✓ Enjoy working in a team with common goals in a sharing and open culture

✓ Strong customer focused mindset, thus steering conversation in a polite, friendly and trustworthy way

 ✓Passion for home furnishing and people’s life at home

 ✓Strong customer service skills and ability to adapt communication depending on channel

✓ Ability to work with others in a team and open to exchange of knowledge and insights

✓ Ability to work with modern tools and systems in a dynamic retail environment, handling more than one task at the time

✓ Strong knowledge of IKEAs corporate identity, core values and vision of creating a better everyday life for the many people

✓ For internal: Very good knowledge of the IKEA product and service range

✓ For internal: Extensive knowledge of IKEA tone of voice and the prerequisites of communication across channels

✓ For internal: Strong knowledge about relevant Ingka processes, systems and tools.,.

.>Important Dates : 

•Online application started: 

•Online application  Last date ; 30-4-2023

>Fee Details : 

Free to apply for the above post, No application fee for all categories like (OC, OBC, SC, ST, EWS, PWD)

>Steps Of Selection Process :

✓.written round 

✓Technical Interview round

✓HR Interview

>Application Process : 

•The interested candidates apply for the above post through online only

•First go to the official website 

•Login to the website

•Before apply read the notification details.

•Check the Terms and conditions carefully.

•Click the apply button

•Fill the application form in correct manner Like personal, Educational, Experience details each and everything

•Click the next button review your details whether right or wrong if all details are correct you proceed to the next step

•Finally click the submit button.


•Apply Links Available In Below : 

Click the below link & apply : 👇

Apply link : Click Here to apply 

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